Emergencies
Lost & Stolen Items
If your U.S. passport has been lost or stolen, please click here.
If you have no money as a result of the theft/loss, please click here.
Lost Property Offices
You may wish first to contact the various lost property offices where your items may be located:
- Brnik International Airport, tel: 04-206-1981
- Ljubljana train station, tel. 01-291-3332
- Ljubljana inter-city bus station, tel. 01-234-4623
- Ljubljana city bus system, tel. 01-519-4017
If calling the numbers above doesn’t help, then you should file a police report, which can help in replacing some lost documents. It is best filed at the police station nearest where the theft/loss is thought to have taken place, but any police station will accept the report.
Call 113 to reach the police.
Lost Credit Cards
| Type of Credit Card | Ljubljana Tel. No, | U.S. Tel. No. |
| American Express | 01-568-0300 | 001-336-393-1111 |
| Diner's Club | 01-589-6133 | 001-303-799-1504 |
| Visa | * | 001-415-581-9994 |
| Mastercard | * | 001-636-722-7111 |
* If your Visa or Mastercard was issued by SKB Bank in Slovenia, then call in Ljubljana 01-430-2662. If your Visa or Mastercard was issued by NLB Bank in Slovenia then call in Ljubljana 01-583-4183. If your card was issued in the United States, then call the U.S. number listed above.
Lost Airline Tickets
Report the loss or theft to your travel agent or to the airline.
Lost U.S. Driver’s License
These are issued by the individual states, and the Embassy cannot replace them. The traveler will have to contact the DMV in his/her home state.
Lost International Student ID Card
Call the Erazem Association in Ljubljana at 01-433-1076.