Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
Green Card Renewal & Replacement
 

If you are a Lawful Permanent Resident (LPR), your I-551 card, also known as a "green card," is evidence of your legal status in the United States.  The U.S. Citizenship and Immigration Services (USCIS) is the organization that issues green cards.  Unfortunately, USCIS does not have an office at the U.S. Embassy in Ljubljana.  The USCIS Field Office in Vienna, Austria has jurisdiction over U.S. immigration matters in the following countries: Austria, Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Kosovo, Macedonia, Montenegro, Poland, Romania, Serbia, Slovakia, and Slovenia.  Contact information for the office is as follows:    

Street address: U.S. Embassy, USCIS, Parkring 12A, A-1010 Vienna, Austria  

Mailing Address from Slovenia: U.S. Embassy, USCIS, Boltzmanngasse 16, A-1090 Vienna, Austria  

Hours of Operation: The office is open to the public Monday through Friday 8:30 AM to 12:00 Noon; and from 1:00 PM to 4:00 PM. It is closed on Austrian and American holidays.  You can make an appointment online using INFOPASS at http://www.uscis.gov.

For general inquiries in German or English, please call the following numbers: 43-1-31339-7580 or 43-1-31339-7581.  Fax: 43-1-31339-7516 or 43-1-51-33-163.  E-mail: dhsvienna.mailbox@dhs.gov  

Maintaining Permanent Residence Status

Permanent residents who depart and remain outside the U.S. for more than 365 contiguous days risk losing their status and might need to undergo the entire petition and immigrant visa process anew if they wish to re-enter the U.S. as permanent residents.  Permanent residents who apply for re-entry permits from USCIS prior to departing the States may remain overseas for up to 2 years.  Permanent residents who fail to file income tax returns while living outside the U.S. or who declare themselves as "non-immigrants" on tax returns may also lose their status.  

Expired/Expiring Green Card  

Permanent residents whose I-551 has expired or will expire within the next six months may renew their cards by filing Form I-90, which can be downloaded from the USCIS website.  If you are outside the United States and your permanent resident card will expire within six months, (but you will be returning to the U.S. before the card expires and you have been outside the U.S. for less than 365 contiguous days), you should file Form I-90 as soon as you return to America.  If your card has already expired and you are in Slovenia, please contact the Consular Section.  You will need to apply for a Transportation Letter at the Embassy.  Please contact us to set up an appointment.  We will need a copy of your I-551, your passport, two photos, and we will need to collect a fee.  We will then verify your immigration status with USCIS and issue a letter that will permit you to enter the United States one time, after which you must replace your green card.  Please note that we do not have a USCIS office at the Embassy in Slovenia.  As such, we must coordinate with the Vienna Field Office.  The process for issuing a transportation letter can take several days or longer.  Please do not book a plane ticket until you have the letter in your hand.

Re-Entry Permit  

If you plan to stay outside of the U.S. for more than one year, you will need a re-entry permit.  This permit will allow you to stay overseas for up to two years.  You must be physically present in the U.S. when you file the application (Form I-131).  USCIS will send the re-entry permit to the address indicated on the form.  You may opt to have the re-entry permit sent to the Embassy in Ljubljana.  We will then notify you when the permit has been received and you will need to appear in-person at the Consular Section to collect the document.  Please see the USCIS website for further details. To check the status of your re-entry permit application with USCIS, see My Case Status.  

Lost/Stolen Green Card

If you have lost your green card or it has been stolen and you are in Slovenia, you will need to apply for a Transportation Letter at the Consular Section of the U.S. Embassy in Ljubljana.  Please contact us to set up an appointment.  We will need a copy of your missing I-551 (if that is not available, then we will need your A number), your passport, two photos, and we will need to collect a fee.  We will then verify your immigration status with USCIS and issue a letter that will permit you to enter the United States one time, after which you must replace your green card.  Please note that we do not have a USCIS office at the Embassy in Slovenia.  As such, we must coordinate with the Vienna Field Office.  The process for issuing a transportation letter can take several days or longer.  Please do not book a plane ticket until you have the letter in your hand.